Privacy Policy
Last updated: June 29, 2026
1. Introduction
PomodoroTick ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect when you use our website and application at pomodorotick.com, how we use it, and your rights regarding that data.
By using PomodoroTick, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
We collect the following categories of information:
- Account Information: Name, email address, and password when you register.
- Usage Data: Focus session logs, task entries, habit streaks, project and client assignments, and timer settings.
- Payment Information: Billing details processed securely through our third-party payment processor. We do not store full card numbers.
- Device & Technical Data: IP address, browser type, operating system, and referring URLs collected automatically when you access our service.
- Cookies: Small files stored on your device to remember preferences and maintain session state.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the PomodoroTick service
- Personalise your experience and display your productivity analytics
- Process subscription payments and send billing confirmations
- Send product updates, feature announcements, and support communications
- Detect, prevent, and respond to fraud, abuse, or security incidents
- Comply with legal obligations
We do not sell your personal data to third parties.
5. Third-Party Services
We work with the following categories of third-party services:
- Analytics: Google Analytics to understand usage patterns. Data is anonymised where possible.
- Payment Processing: A PCI-compliant payment gateway to handle subscription billing securely.
- Email: A transactional email provider for account and billing notifications.
Each third party is bound by their own privacy policies and data processing agreements.
6. Data Security
We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but take all reasonable steps to protect your data.
7. Data Retention
We retain your account data for as long as your account is active. If you cancel your account, we will delete your personal data within 30 days unless we are required to retain it for legal or financial compliance purposes. Aggregated, anonymised analytics data may be retained indefinitely.
8. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Request that we delete your account and associated personal data.
- Portability: Request your data in a machine-readable format.
- Opt-out: Unsubscribe from marketing emails at any time using the link in any email we send.
To exercise any of these rights, contact us at hi@pomodorotick.com.
9. Children's Privacy
PomodoroTick is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a prominent notice in the application before the changes take effect. Continued use of the service after changes constitutes your acceptance of the updated policy.